Questions, answered

Gibraltar’s eco loyalty card. You earn Eco Points for good things you do around Gibraltar, like recycling, volunteering and travelling greener, and spend them on rewards at local shops and cafés.

Yes. Green Wave is free to join and use. Premium is optional and doubles the points you earn.

Tap Join free, enter your name and email, and type in the 6-digit code we send you. There’s no password.

Do an eco task, like a beach clean, a refill or volunteering with a local charity, then scan the Green Wave QR code that the organiser or shop displays. The points land straight away.

Each task shows how often it counts: once an hour, once a day, once a week, or one time only. If you’ve already done it in that window, the scan won’t add points again.

The Eco quiz gives 10 points for each right answer and a 50 point bonus for a perfect score, once a day. Spin to win is once a week, with prizes up to 100 points.

Your level grows with your Eco Points, from Seedling up to Planet Guardian. You can see every level and how close you are to the next one under Profile.

Your streak counts the days in a row you’ve earned points. Do something eco each day to keep it going.

Open Spend, pick a reward you have enough points for and tap Swap. The voucher goes into your Wallet.

In your Wallet, tap the voucher to show its QR code and 6-digit code. The shop scans it or types the code at the till.

Each reward shows its end date. Use your voucher before then.

Points can’t be returned once you’ve swapped them. If a shop can’t accept your voucher, contact us and we’ll help.

Twice the Eco Points on every task, plus members-only rewards and early access to new offers.

£4.99 a month, paid securely through Stripe. You can cancel any time.

Create a business account, then upload your documents in Verification. Once Green Wave has approved them, your shop gets a public page in the app and your offers go live.

Create an offer, like 10% off a coffee, and choose how many Eco Points it costs. Customers swap points for it, then show you the voucher at the till.

Open Scan in the business app. Scan the customer’s code or type the 6 digits, enter the sale amount, and the discount is worked out for you.

Yes. Add a photo, price and why it’s eco-friendly. Green Wave checks each product, usually within two working days, before it appears in the app.

Yes. Under Promote you can sponsor a spot in the app for 3 months (£150) or 12 months (£400). Every ad is reviewed before it goes live.

Register as a charity, free of charge. Green Wave sets up events with you, each with a QR code people scan to earn points when they volunteer, donate or recycle with you.

We never sell your personal information. Read our privacy policy for the details.

Yes. Contact us and we’ll delete your account and the data that goes with it.